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Writer's pictureAyline Martínez

How to Create Commercial Spaces that Connect and Enhance the Customer Experience





How many times have you walked past a store or restaurant that, for some special reason, invited you in simply because of how it looks or feels? Or, transferred to social media, have you discovered a visually appealing place that generated a desire to visit it in person? Today, the quality of the food or service is no longer the only deciding factor; the environment also plays a crucial role in the experience.


Interior design considers a set of elements that impact the customer's psychology: the spatiality, the colors, the overall feel, and the message it communicates. This experience seeks to connect those emotions and enrich the user's interaction with the retail space. Today, competition is not only based on who offers the best service but also on how the design contributes to a memorable experience.




What does a retail space that has been designed with the user experience in mind look like?


Good retail space design can make all the difference in the customer experience. Interior design is a powerful tool for connecting with the audience and goes beyond mere decoration; it creates an emotional connection and enriches their interaction in the space. But what aspects should we consider to create an environment that resonates with users?




Space distribution.

Open spaces not only improve functionality but also allow us to identify and address customer needs more efficiently.




Choice of colors and materials.

Defining the personality and ambiance of a space is possible thanks to the combination and choice of colors and materials. A process that seeks balance, durability and a unique sensory experience.




Lighting.

Adequate lighting is essential to highlight the qualities of a space. Through the combination of natural and artificial light, cozy and impressive environments are created.




Success stories:


Ají Bistro

The vibrant energy of Tokyo, the mystique of Bangkok, the elegance of Shanghai and the passion of Seoul merge in this ambitious commercial gastronomic project: Ají Bistro. Inspired by the vibrant aesthetics, colors and flavors of Asia, this interior design project invites you to immerse yourself in a universe of visual and taste sensations.






 

Red, symbol of passion and energy, is the emblematic color of Ají Bistro's identity. From the walls to the decorative details, red permeates every corner of the restaurant, paying homage to the essence of Asian cuisine and its passion for awakening the senses. The use of dark furniture and black marble for the floor and furnishings creates a harmonious contrast with the predominant red.








At DIP Architects, we understand that the complete experience of a space goes beyond its initial design. By expertly integrating the choice of colors, materials and strategic lighting, we not only achieve a visually stunning environment, but also enrich every client interaction with the space. Our approach ensures that every detail works in harmony, elevating functionality and comfort, and ensuring that each visit is not only memorable, but accurately reflects the identity and vision of the project.

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